/* ==================== 基础样式 ==================== */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    font-size: 14px;
    line-height: 1.5;
    color: #333;
    background: #f5f7fa;
}

a {
    text-decoration: none;
    color: #409eff;
}

a:hover {
    color: #66b1ff;
}

/* ==================== 导航栏 ==================== */
.navbar {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    height: 60px;
    background: #fff;
    box-shadow: 0 1px 4px rgba(0,0,0,0.1);
    display: flex;
    align-items: center;
    padding: 0 20px;
    z-index: 1000;
}

.navbar-brand {
    display: flex;
    align-items: center;
    font-size: 18px;
    font-weight: bold;
    color: #409eff;
    margin-right: 40px;
}

.navbar-brand i {
    margin-right: 10px;
    font-size: 24px;
}

.navbar-menu {
    display: flex;
    list-style: none;
    flex: 1;
}

.navbar-menu li {
    margin-right: 5px;
}

.navbar-menu a {
    display: flex;
    align-items: center;
    padding: 10px 16px;
    color: #606266;
    border-radius: 4px;
    transition: all 0.3s;
}

.navbar-menu a i {
    margin-right: 6px;
}

.navbar-menu a:hover,
.navbar-menu a.active {
    color: #409eff;
    background: #ecf5ff;
}

.navbar-user {
    display: flex;
    align-items: center;
}

.user-dropdown {
    position: relative;
    cursor: pointer;
    padding: 10px 0;
}

.user-name {
    display: flex;
    align-items: center;
    color: #606266;
    padding: 8px 12px;
    border-radius: 4px;
    transition: background 0.3s;
}

.user-name:hover {
    background: #f5f7fa;
}

.user-name i {
    margin-right: 6px;
    font-size: 18px;
}

.user-name small {
    margin-left: 5px;
    color: #909399;
}

.dropdown-menu {
    position: absolute;
    top: 100%;
    right: 0;
    background: #fff;
    border: 1px solid #e4e7ed;
    border-radius: 4px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.1);
    min-width: 150px;
    display: none;
    margin-top: 0;
    z-index: 1000;
    padding: 5px 0;
}

.user-dropdown:hover .dropdown-menu,
.user-dropdown:focus-within .dropdown-menu {
    display: block;
}

.dropdown-menu a {
    display: block;
    padding: 10px 15px;
    color: #606266;
    transition: background 0.3s;
    cursor: pointer;
}

.dropdown-menu a:hover {
    background: #f5f7fa;
    color: #409eff;
}

.dropdown-menu i {
    margin-right: 8px;
    width: 16px;
}

/* ==================== 主内容区 ==================== */
.main-content {
    margin-top: 60px;
    padding: 20px;
    min-height: calc(100vh - 60px);
}

.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 20px;
}

.page-header h1 {
    font-size: 20px;
    font-weight: 600;
    color: #303133;
}

.page-header h1 i {
    margin-right: 8px;
    color: #409eff;
}

.page-actions {
    display: flex;
    gap: 10px;
}

/* ==================== 统计卡片 ==================== */
.stats-cards {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 15px;
    margin-bottom: 20px;
}

.stat-card {
    background: #fff;
    border-radius: 8px;
    padding: 20px;
    display: flex;
    align-items: center;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
    transition: transform 0.3s;
}

.stat-card:hover {
    transform: translateY(-2px);
}

.stat-card.loading {
    opacity: 0.6;
}

.stat-icon {
    width: 50px;
    height: 50px;
    border-radius: 10px;
    background: #ecf5ff;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-right: 15px;
}

.stat-icon i {
    font-size: 24px;
    color: #409eff;
}

.stat-icon.pending {
    background: #fdf6ec;
}

.stat-icon.pending i {
    color: #e6a23c;
}

.stat-icon.processing {
    background: #ecf5ff;
}

.stat-icon.processing i {
    color: #409eff;
}

.stat-icon.resolved {
    background: #f0f9eb;
}

.stat-icon.resolved i {
    color: #67c23a;
}

.stat-icon.new {
    background: #f4f4f5;
}

.stat-icon.new i {
    color: #909399;
}

.stat-info {
    flex: 1;
}

.stat-value {
    display: block;
    font-size: 24px;
    font-weight: bold;
    color: #303133;
}

.stat-label {
    display: block;
    color: #909399;
    font-size: 13px;
}

/* ==================== 快捷操作 ==================== */
.quick-actions {
    background: #fff;
    border-radius: 8px;
    padding: 20px;
    margin-bottom: 20px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.quick-actions h3 {
    font-size: 16px;
    margin-bottom: 15px;
    color: #303133;
}

.quick-actions h3 i {
    color: #e6a23c;
    margin-right: 8px;
}

.action-buttons {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
}

/* ==================== 表格 ==================== */
.table-container {
    background: #fff;
    border-radius: 8px;
    padding: 20px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
    overflow-x: auto;
}

.data-table {
    width: 100%;
    border-collapse: collapse;
}

.data-table th,
.data-table td {
    padding: 12px 15px;
    text-align: left;
    border-bottom: 1px solid #ebeef5;
}

.data-table th {
    background: #f5f7fa;
    color: #606266;
    font-weight: 600;
}

.data-table tr:hover {
    background: #f5f7fa;
}

.data-table .text-center {
    text-align: center;
    color: #909399;
    padding: 30px;
}

/* ==================== 徽章 ==================== */
.badge {
    display: inline-block;
    padding: 4px 10px;
    border-radius: 4px;
    font-size: 12px;
    font-weight: 500;
}

.status-pending {
    background: #fdf6ec;
    color: #e6a23c;
}

.status-processing {
    background: #ecf5ff;
    color: #409eff;
}

.status-resolved {
    background: #f0f9eb;
    color: #67c23a;
}

.status-closed {
    background: #f4f4f5;
    color: #909399;
}

.priority-low {
    background: #f4f4f5;
    color: #909399;
}

.priority-normal {
    background: #ecf5ff;
    color: #409eff;
}

.priority-high {
    background: #fdf6ec;
    color: #e6a23c;
}

.priority-urgent {
    background: #fef0f0;
    color: #f56c6c;
}

.role-admin {
    background: #fef0f0;
    color: #f56c6c;
}

.role-agent {
    background: #fdf6ec;
    color: #e6a23c;
}

.role-customer {
    background: #f0f9eb;
    color: #67c23a;
}

/* ==================== 按钮 ==================== */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 8px 16px;
    border: none;
    border-radius: 4px;
    cursor: pointer;
    font-size: 14px;
    transition: all 0.3s;
}

.btn i {
    margin-right: 6px;
}

.btn-primary {
    background: #409eff;
    color: #fff;
}

.btn-primary:hover {
    background: #66b1ff;
}

.btn-secondary {
    background: #f4f4f5;
    color: #606266;
}

.btn-secondary:hover {
    background: #e4e7ed;
}

.btn-success {
    background: #67c23a;
    color: #fff;
}

.btn-success:hover {
    background: #85ce61;
}

.btn-warning {
    background: #e6a23c;
    color: #fff;
}

.btn-warning:hover {
    background: #ebb563;
}

.btn-danger {
    background: #f56c6c;
    color: #fff;
}

.btn-danger:hover {
    background: #f78989;
}

.btn-block {
    width: 100%;
}

.btn-sm {
    padding: 5px 10px;
    font-size: 12px;
}

.btn:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

/* ==================== 表单 ==================== */
.form-container {
    background: #fff;
    border-radius: 8px;
    padding: 30px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.form-group {
    margin-bottom: 20px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    color: #606266;
    font-weight: 500;
}

.form-group label i {
    margin-right: 6px;
    color: #909399;
}

.form-control {
    width: 100%;
    padding: 10px 12px;
    border: 1px solid #dcdfe6;
    border-radius: 4px;
    font-size: 14px;
    transition: border-color 0.3s;
}

.form-control:focus {
    outline: none;
    border-color: #409eff;
}

.form-control:disabled {
    background: #f5f7fa;
    color: #909399;
}

.form-row {
    display: flex;
    gap: 20px;
}

.form-row.two-col .form-group {
    flex: 1;
}

textarea.form-control {
    resize: vertical;
    min-height: 180px;
    line-height: 1.6;
    padding: 16px;
    font-size: 14px;
}

.form-row .form-group textarea.form-control {
    min-height: 200px;
}

.form-actions {
    display: flex;
    gap: 10px;
    margin-top: 30px;
}

/* Logo上传区域样式 */
.logo-upload-section {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.logo-preview {
    width: 200px;
    height: 80px;
    border: 1px dashed #dcdfe6;
    border-radius: 4px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #f5f7fa;
    overflow: hidden;
}

.logo-preview img {
    max-width: 100%;
    max-height: 100%;
    object-fit: contain;
}

.logo-placeholder {
    color: #909399;
    font-size: 14px;
}

.logo-upload-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    background: #ecf5ff;
    border: 1px solid #409eff;
    border-radius: 4px;
    color: #409eff;
    cursor: pointer;
    font-size: 13px;
    transition: all 0.3s;
    width: fit-content;
}

.logo-upload-btn:hover {
    background: #409eff;
    color: #fff;
}

.form-hint {
    color: #909399;
    font-size: 12px;
}

.form-check {
    display: flex;
    align-items: center;
    margin: 10px 0;
}

.form-check input {
    margin-right: 8px;
}

.required {
    color: #f56c6c;
}

/* ==================== 筛选栏 ==================== */
.filter-bar {
    display: flex;
    gap: 10px;
    margin-bottom: 20px;
    flex-wrap: wrap;
}

.filter-group {
    display: flex;
    align-items: center;
}

.filter-group .form-control {
    width: 180px;
}

.page-actions-bar {
    margin-bottom: 20px;
}

/* ==================== 分页 ==================== */
.pagination {
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 5px;
    margin-top: 20px;
}

.pagination button {
    padding: 6px 12px;
    border: 1px solid #dcdfe6;
    background: #fff;
    border-radius: 4px;
    cursor: pointer;
    color: #606266;
    transition: all 0.3s;
}

.pagination button:hover:not(:disabled) {
    color: #409eff;
    border-color: #409eff;
}

.pagination button.active {
    background: #409eff;
    color: #fff;
    border-color: #409eff;
}

.pagination button:disabled {
    opacity: 0.6;
    cursor: not-allowed;
}

.pagination span {
    color: #909399;
    margin-left: 10px;
}

/* ==================== 登录页面 ==================== */
.login-container {
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
    background: #f0f2f5;
}

.login-box {
    background: #fff;
    padding: 40px;
    border-radius: 8px;
    box-shadow: 0 4px 20px rgba(0,0,0,0.08);
    width: 400px;
    max-width: 90%;
    border: 1px solid #e8e8e8;
}

.login-header {
    text-align: center;
    margin-bottom: 30px;
}

.login-header i {
    color: #409eff;
    margin-bottom: 15px;
}

.login-header h2 {
    font-size: 24px;
    margin-bottom: 8px;
    color: #303133;
}

.login-header p {
    color: #909399;
}

.login-form .form-group {
    margin-bottom: 24px;
}

.login-form label {
    display: block;
    margin-bottom: 10px;
    color: #606266;
    font-weight: 500;
    font-size: 13px;
}

.login-form label i {
    margin-right: 8px;
    color: #409eff;
    width: 16px;
    text-align: center;
}

.login-form .form-control {
    width: 100%;
    height: 44px;
    padding: 10px 16px;
    border: 1px solid #d9d9d9;
    border-radius: 6px;
    font-size: 14px;
    transition: all 0.3s;
    background: #fafafa;
    box-sizing: border-box;
}

.login-form .form-control:hover {
    border-color: #409eff;
    background: #fff;
}

.login-form .form-control:focus {
    outline: none;
    border-color: #409eff;
    background: #fff;
    box-shadow: 0 0 0 3px rgba(64, 158, 255, 0.1);
}

.login-links {
    text-align: center;
    margin-top: 20px;
}

.login-links a {
    color: #409eff;
}

.login-tips {
    margin-top: 20px;
    padding: 12px 15px;
    background: #fff;
    border-radius: 4px;
    font-size: 12px;
    color: #909399;
    border: 1px solid #e8e8e8;
}

.login-tips i {
    color: #409eff;
    margin-right: 6px;
}

/* ==================== 工单详情 ==================== */
.ticket-detail {
    display: grid;
    grid-template-columns: 1fr 300px;
    gap: 20px;
    margin-bottom: 20px;
}

.ticket-main {
    background: #fff;
    border-radius: 8px;
    padding: 25px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.ticket-main.loading {
    min-height: 200px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: #909399;
}

.ticket-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 15px;
}

.ticket-no {
    font-size: 12px;
    color: #909399;
    background: #f4f4f5;
    padding: 4px 8px;
    border-radius: 4px;
}

.ticket-title {
    font-size: 18px;
    color: #303133;
    margin-bottom: 15px;
}

.ticket-meta {
    display: flex;
    gap: 20px;
    color: #909399;
    font-size: 13px;
    margin-bottom: 20px;
    padding-bottom: 20px;
    border-bottom: 1px solid #ebeef5;
}

.ticket-meta i {
    margin-right: 4px;
}

.ticket-content {
    color: #606266;
    line-height: 1.8;
}

.ticket-sidebar {
    display: flex;
    flex-direction: column;
    gap: 20px;
}

.sidebar-section {
    background: #fff;
    border-radius: 8px;
    padding: 20px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.sidebar-section h4 {
    font-size: 14px;
    color: #303133;
    margin-bottom: 15px;
}

.sidebar-section h4 i {
    color: #409eff;
    margin-right: 6px;
}

.info-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.info-item {
    display: flex;
    justify-content: space-between;
    font-size: 13px;
}

.info-item label {
    color: #909399;
}

.action-group {
    margin-bottom: 15px;
}

.action-group label {
    display: block;
    margin-bottom: 8px;
    color: #606266;
    font-size: 13px;
}

.mt-2 {
    margin-top: 8px;
}

/* ==================== 回复区域 ==================== */
.ticket-replies {
    background: #fff;
    border-radius: 8px;
    padding: 25px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
    margin-bottom: 20px;
}

.ticket-replies h3 {
    font-size: 16px;
    color: #303133;
    margin-bottom: 20px;
}

.ticket-replies h3 i {
    color: #409eff;
    margin-right: 8px;
}

.replies-list {
    display: flex;
    flex-direction: column;
    gap: 20px;
    margin-bottom: 30px;
}

.reply-item {
    padding: 20px;
    background: #f5f7fa;
    border-radius: 8px;
}

.reply-item.internal {
    background: #fff3e0;
    border-left: 4px solid #e6a23c;
}

.reply-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 12px;
}

.reply-author {
    display: flex;
    align-items: center;
    gap: 8px;
}

.author-name {
    font-weight: 500;
    color: #303133;
}

.author-role {
    font-size: 12px;
    padding: 2px 8px;
    border-radius: 4px;
    background: #ecf5ff;
    color: #409eff;
}

.author-role.admin {
    background: #fef0f0;
    color: #f56c6c;
}

.author-role.agent {
    background: #fdf6ec;
    color: #e6a23c;
}

.internal-badge {
    font-size: 11px;
    padding: 2px 6px;
    background: #e6a23c;
    color: #fff;
    border-radius: 4px;
}

.reply-time {
    font-size: 12px;
    color: #909399;
}

.reply-content {
    color: #606266;
    line-height: 1.6;
}

.no-data {
    text-align: center;
    color: #909399;
    padding: 30px;
}

.reply-form-container {
    border-top: 1px solid #ebeef5;
    padding-top: 20px;
}

.reply-form-container h4 {
    font-size: 14px;
    margin-bottom: 15px;
    color: #303133;
}

.attachment-section {
    margin: 15px 0;
}

.attachment-label {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 16px;
    background: #f0f2f5;
    border: 1px dashed #d9d9d9;
    border-radius: 4px;
    cursor: pointer;
    color: #606266;
    font-size: 13px;
    transition: all 0.3s;
}

.attachment-label:hover {
    border-color: #409eff;
    color: #409eff;
    background: #ecf5ff;
}

.attachment-preview {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
    margin-top: 10px;
}

.attachment-item {
    position: relative;
    width: 100px;
    height: 100px;
    border-radius: 4px;
    overflow: hidden;
    border: 1px solid #e8e8e8;
}

.attachment-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.attachment-item .remove-btn {
    position: absolute;
    top: 2px;
    right: 2px;
    width: 20px;
    height: 20px;
    background: rgba(0,0,0,0.5);
    color: #fff;
    border: none;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
}

.attachment-item .remove-btn:hover {
    background: #f56c6c;
}

.attachment-hint {
    display: block;
    color: #909399;
    margin-top: 5px;
}

.reply-attachments {
    display: flex;
    gap: 10px;
    flex-wrap: wrap;
    margin-top: 10px;
}

.reply-attachments img {
    max-width: 200px;
    max-height: 200px;
    border-radius: 4px;
    cursor: pointer;
    border: 1px solid #e8e8e8;
}

.reply-attachments img:hover {
    opacity: 0.9;
}

/* ==================== 日志 ==================== */
.ticket-logs {
    background: #fff;
    border-radius: 8px;
    padding: 25px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.ticket-logs h3 {
    font-size: 16px;
    color: #303133;
    margin-bottom: 20px;
}

.ticket-logs h3 i {
    color: #909399;
    margin-right: 8px;
}

.logs-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.log-item {
    display: flex;
    align-items: center;
    gap: 15px;
    padding: 12px 15px;
    background: #f5f7fa;
    border-radius: 4px;
    font-size: 13px;
}

.log-action {
    font-weight: 500;
    color: #409eff;
    min-width: 80px;
}

.log-user {
    color: #606266;
}

.log-time {
    color: #909399;
    margin-left: auto;
}

.log-desc {
    width: 100%;
    margin-top: 5px;
    color: #909399;
}

/* ==================== 个人中心 ==================== */
.profile-container {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
}

.profile-card {
    background: #fff;
    border-radius: 8px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
    overflow: hidden;
}

.profile-header {
    background: #409eff;
    padding: 30px;
    display: flex;
    align-items: center;
    gap: 20px;
    color: #fff;
}

.profile-avatar i {
    font-size: 60px;
    color: rgba(255,255,255,0.9);
}

.profile-info h3 {
    font-size: 20px;
    margin-bottom: 8px;
}

.profile-body {
    padding: 25px;
}

.profile-body h4 {
    font-size: 16px;
    margin-bottom: 20px;
    color: #303133;
}

.profile-form .form-group {
    margin-bottom: 15px;
}

/* ==================== 弹窗 ==================== */
.modal {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0,0,0,0.5);
    z-index: 2000;
    align-items: center;
    justify-content: center;
}

.modal.show {
    display: flex;
}

.modal-content {
    background: #fff;
    border-radius: 8px;
    width: 500px;
    max-width: 90%;
    max-height: 90vh;
    overflow-y: auto;
}

.modal-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 20px;
    border-bottom: 1px solid #ebeef5;
}

.modal-header h3 {
    font-size: 16px;
    color: #303133;
}

.modal-close {
    background: none;
    border: none;
    font-size: 24px;
    color: #909399;
    cursor: pointer;
}

.modal form {
    padding: 20px;
}

.modal-footer {
    display: flex;
    justify-content: flex-end;
    gap: 10px;
    margin-top: 20px;
}

/* ==================== Toast ==================== */
.toast {
    position: fixed;
    top: 80px;
    left: 50%;
    transform: translateX(-50%);
    background: #67c23a;
    color: #fff;
    padding: 12px 24px;
    border-radius: 4px;
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    opacity: 0;
    visibility: hidden;
    transition: all 0.3s;
    z-index: 3000;
}

.toast.show {
    opacity: 1;
    visibility: visible;
}

.toast.error {
    background: #f56c6c;
}

/* ==================== 统计页面 ==================== */
.stats-overview {
    margin-bottom: 20px;
}

.stats-details {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
}

.stats-section {
    background: #fff;
    border-radius: 8px;
    padding: 25px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.stats-section h3 {
    font-size: 16px;
    color: #303133;
    margin-bottom: 20px;
}

.stats-section h3 i {
    color: #409eff;
    margin-right: 8px;
}

.stats-chart {
    min-height: 200px;
}

.chart-placeholder {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 200px;
    color: #909399;
}

.bar-chart {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.bar-item {
    display: flex;
    align-items: center;
    gap: 10px;
}

.bar-label {
    width: 60px;
    font-size: 13px;
    color: #606266;
}

.bar {
    flex: 1;
    height: 20px;
    background: #e4e7ed;
    border-radius: 10px;
    overflow: hidden;
}

.bar-fill {
    height: 100%;
    border-radius: 10px;
    transition: width 0.5s;
}

.bar-value {
    width: 40px;
    text-align: right;
    font-size: 13px;
    color: #606266;
}

/* ==================== 响应式 ==================== */
@media (max-width: 768px) {
    .navbar-menu {
        display: none;
    }
    
    .ticket-detail {
        grid-template-columns: 1fr;
    }
    
    .profile-container {
        grid-template-columns: 1fr;
    }
    
    .stats-details {
        grid-template-columns: 1fr;
    }
    
    .form-row {
        flex-direction: column;
        gap: 0;
    }
    
    .filter-bar {
        flex-direction: column;
    }
    
    .filter-group .form-control {
        width: 100%;
    }
}

/* ==================== 最近工单 ==================== */
.recent-tickets {
    background: #fff;
    border-radius: 8px;
    padding: 20px;
    box-shadow: 0 2px 12px rgba(0,0,0,0.05);
}

.recent-tickets h3 {
    font-size: 16px;
    color: #303133;
    margin-bottom: 20px;
}

.recent-tickets h3 i {
    color: #409eff;
    margin-right: 8px;
}